Technology

The Focused Group, Inc. believes in investing in technology and training so you don't have to. We strive to provide the most current analytic strategies to obtain optimal results. You avoid additional infrastructure expenses by allowing us to manage your outstanding accounts receivables. Listed below are a few of the tools we utilize.

 

  • Predictive Dialing using Noble System on the Harmony Platform
  • Online Payment Processing
  • Electronic data exchange programs through FTP tunnel or SFTP
  • Client Management Website
  • Voice Recording Technology (VRT)
  • Intelligent Voice Response (IVR)
  • Strategic Voice Broadcasting
  • Recurring Auto Pay
  • Secure 128-bit Encrypted Messaging
  • Automated and integrated letter and call campaigns